Shipping Policy
Shipping Policy
At Felemarket.shop, we are committed to providing you with fast and secure shipping services to ensure that you receive your purchased items as quickly as possible. Please read the following shipping policy carefully to understand our shipping processes and related terms.
1. Shipping Areas
We offer domestic and international shipping services. Specific shipping regions and costs will be displayed at checkout.
2. Processing Time
All orders are typically processed and shipped within 24 hours. Processing times may vary depending on stock availability and order volume. If there are any delays, we will notify you promptly.
3. Shipping Methods
We partner with several logistics companies to provide various shipping options for you to choose from. The specific shipping methods will be displayed at checkout, including express and standard shipping options.
4. Shipping Fees
Shipping fees will be calculated based on the weight, size, and destination of your order. You will see the specific shipping cost information at checkout. We may also offer free shipping on orders over a certain amount.
5. Order Tracking
Once your order has been shipped, we will send you tracking information via email. You can use the provided tracking number to check the status of your order at any time.
6. Delivery Time
Delivery times depend on the shipping method and destination. Generally, domestic orders typically arrive within 3-7 business days, while international orders may take longer. Specific delivery times may be affected by weather, holidays, and other uncontrollable factors.
7. Issues and Damages
Upon receiving your items, please check the packaging and products. If you find any damage or errors, please contact us within 7 days. We will provide you with a solution, including replacements or refunds.
8. Contact Us
If you have any questions about our shipping policy or need further assistance, please feel free to contact us via email at support@felemarket.shop.
Thank you for choosing Felemarket.shop, and we look forward to providing you with a quality shopping experience!
